• Anticipates, plans for, and completes all prep work for Bistro items for the entire day based on hotel occupancy levels.
• Responsible for adhering to cost controls to reduce expenses and waste with food items.
• Ensures proper specifications are followed for cooking per the menu, recipes, and proper production/plate set-up.
• Responsible for proper use of all equipment and supplies.
• Expedites food items to Bistro Attendant in a timely and courteous manner.
• Greets all guests in a courteous and friendly manner.
• Accurately and quickly takes, enters, prepares and delivers guest orders according to standards.
• Responds to guest needs and provides the highest level of quality service.
• Assists other associates as needed to meet guest’s needs.
• Effectively operates micros operating system and cash register.
• Follows all CSM/Marriott cash handling/POS procedures to ensure accurate closing of all guest checks.
• Maintains primary responsibility for washing dishes, and cleaning/sanitizing the kitchen as well as occasionally bussing tables and assist in maintaining the dining room.
• Completes all required paperwork accurately and in a timely manner including cooler and heating temperature logs, food safety logs, and other paperwork as required per health code requirements.
• Assists with inventory and completing inventory par sheets per requirements.
• Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM/Marriott, brand, local, state and federal regulations.
• Assist in maintaining sanitation and cleanliness of the Bistro, kitchen, and dish room.
• Follow all CSM/Marriott procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to CSM/Marriott grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings and adheres to CSM attendance policy.
• Completes all assigned tasks, and takes initiative to assist wherever necessary including occasional serving and bartending duties.
• Works as a team player and actively contributes to the success of the Bistro experience.
Competencies/Skills Required: Must have one or more years of previous cook experience. Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment. Must have the ability to speak, understand, and write English in order to meet guest’s needs.
Education: High school diploma/GED or equivalent experience required. ServSafe training and certification, or the ability to obtain local certifications as required by law.
Physical Requirements: Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift. Requires ability to complete physically demanding responsibilities such as walking, standing, bending, carrying, and lifting continuously throughout the shift.
Competencies/Skills Preferred: Prefer two or more years of previous cook experience in a fast-paced restaurant environment.
Behaviors
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Self-Starter: Inspired to perform without outside help